Policy
Return rules that protect clarity and trust.
Return and exchange language should separate ready inventory from made-to-order factory designs.
Ready products
Return eligibility depends on condition, packaging, and policy window.
Factory-made designs
Made-to-order jewellery needs specific cancellation and production-stage rules.
Quality review
Returned items should pass inspection before approval.
What the final policy should define
01Eligibility window for ready products.
02Condition requirements, packaging, certificates, and included accessories.
03Deposit cancellation rules for RAA JEWELLERY Factory orders.
04Inspection timeline, refund method, and customer notification process.