Policy
Shipping rules for ready pieces and factory designs.
Shipping timing depends on whether the order is a Ready To Ship piece or a RAA JEWELLERY Factory design.
Ready To Ship
Full payment is required before packing and shipment.
Factory orders
Production time is added before shipping time.
Shipment updates
Tracking should appear inside the customer account once connected to carrier data.
Operational notes
01Saudi delivery promise can be represented as 2-4 business days for ready products.
02Gulf delivery can use separate timing and customs messaging.
03Factory order delivery estimates must show production time plus carrier delivery time.
04Address confirmation is required before final dispatch.